Support Service provided by AddOptimization
Every technology investment is vitally important to the success of your business.
However, if it's not working as it should be, the cost of that investment will continue to rise. On top of that, you will notice frustrated users or worse, an entire abandonment of the solution.
24/7, local and multilingual support for incidents and problems
We understand the pain of bad customer service experiences where they have no idea who you are or what you want, explaining the question over and over to multiple people.
We live in an increasingly connected world and technology is more about the people that successfully deliver it. That's why we offer a 24/7 dedicated support service on all the technologies we offer.
AddOptimization's support services enable you to work care-free, allowing you to focus on your core business. Our customers have access to a dedicated online portal and phone line in case of any incidents or problems with guaranteed response times and agreed SLA's.